This Privacy Policy explains how Orontes Grocery (referred to as “the Site” or “we”) collects, uses, and discloses your Personal Information when you make a purchase or visit our Site.
Collecting Personal Information When you visit the Site, we collect specific information about your device, your interaction with the Site, and information required to process your purchases. We may also collect additional information if you contact us for customer support. We refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, product or site views, search terms, and how you interact with the Site. Purpose of collection: to ensure the Site loads accurately for you, and to analyze Site usage to optimize our Site. Source of collection: Collected automatically through cookies, log files, web beacons, tags, or pixels when you access our Site. Disclosure for a business purpose: shared with our processor Shopify and other apps that we use to enhance your shopping experience.
Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. Purpose of collection: to provide products or services to fulfill our contract with you, process payment information, arrange shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and provide you with information or advertising related to our products or services based on your preferences. Source of collection: collected from you. Disclosure for a business purpose: shared with our processor Shopify, other apps that we use to enhance your shopping experience, the warehouse and delivery partners to fulfill your orders and payment gateway provider.
‘‘We do not store, sell, share, rent or lease any details of your credit/debit cards or personally identifiable information with third parties.’’ ‘’We do not pass any debit/credit card details to third parties.’’ ‘’We take appropriate measures to ensure data privacy and security, including through various hardware and software methodologies. However, we cannot guarantee the security of any information that is disclosed online.’’
Our Site is not intended for individuals under the age of 18, and we do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies.
At Orontes Grocery, we utilize your personal information to deliver our services, which includes offering our products for sale, processing payments, fulfilling and shipping your order, and informing you about our new products, services, and promotions.
When you visit our Site, a small amount of information known as a cookie is downloaded to your computer or device. Our cookies come in various types such as functional, performance, advertising, and social media or content cookies. By remembering your actions and preferences, such as login and region selection, cookies improve your browsing experience by eliminating the need to re-enter information each time you visit the site or navigate from one page to another. Additionally, cookies provide insight into how visitors use our website, such as identifying new versus repeat visitors.
Our use of various cookies is aimed at optimizing your experience on our Site and providing our services.
We may modify this Privacy Policy periodically, such as for operational, legal, or regulatory reasons, in order to reflect changes to our practices.
